![]() Configure IP phones with fake MAC-address, for example 1, 2, etc.Ĥ. Connect to UC500 using CCA 1.9.1 or higherģ. The following steps outline how to configure these settings prior configuring extension mobility in the CLI.ġ. Configuring Extension Mobility User Extensions & Voicemail using CCAĮxtensions and Voicemail boxes should be configured prior to enabling an IP phone for extension mobility. Phones must be enabled to use extension mobility.Ī User login profile is configured to allow users to login to phones.Ĭan optionally support up to 50 Agents using Cisco Unified Call Center Express. An example could be a 24×7 call center where 3 users each with and 8 hour shift use the same desk.Įvery phone using extension mobility has to have a logout profile. ![]() Extension mobility is also used in desk “hoteling” environments where during the course of a day multiple people may use a phone. Very simply Extension mobility allows users to have temporary access to other physical phones connected to CME and have all of their personal settings such as lines(directory numbers), speed dials and XML services as if they were sitting at their own desk.
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